Corporate Social Responsibility

As a Travel Retail operator serving hundreds of thousands of passengers every day, we must adapt the way we do business in order to contribute to building a more sustainable industry.

Our CSR strategy, PEPS (Planet.Ethics.People.Social), is aligned to the global stakes the travel retail industry is facing and is at the heart of our strategy and decision-making. It is articulated around 4 pillars underpinned by 12 tangible commitments which all relate to one of more of the UN’s Sustainable Development Goals.

In 2021, we have established an ambitious roadmap to improve our environmental impact faster and have a greater positive impact on the communities we serve. We have set clear targets to measure the progress made towards fulfilling our commitments. These are fully aligned with our stakeholders’ needs and expectations and are monitored and communicated on a yearly basis in the Lagardère Group extra-financial reporting. Among them is a commitment to contribute to carbon neutrality since the end of 2023 (scopes 1 & 2), and we target to reach net zero emissions for all 3 scopes ahead of 2050.

Find out more information about our CSR strategy here.

Lagardère Travel Retail UAE continues to advance its sustainability strategy through a strategic partnership with UAE-based innovator mybird, further enhancing eco-conscious practices across its food & beverage network at Dubai International (DXB).

Building on its commitment to offering more sustainable solutions, the company has introduced next-generation, plastic-free straws across all F&B outlets in Terminals 1, 2, and 3. Made from wood fibre and recovered materials, these straws are designed to naturally biodegrade without generating microplastics, supporting a circular, low-impact approach to material use.

This initiative goes beyond product innovation. Through the partnership, every mybird order contributes to diver-led ocean clean-ups in UAE waters, ensuring a direct and measurable local environmental impact.

Through this partnership, Lagardère Travel Retail UAE will achieve:

• Replacement of 500,000+ straws annually with more sustainable alternatives
• Removal of 200+ kg of marine waste through local clean-up efforts
• Avoidance of 185+ kg of plastic waste each year
• Enhanced transparency through measurable and trackable sustainability outcomes

Launched to coincide with World Environment Day 2026, and supported by an in-store awareness campaign across DXB, this initiative reinforces Lagardère Travel Retail UAE’s commitment to delivering sustainability that is both meaningful and measurable, while engaging customers in more conscious travel and dining experiences.